A family friend was once telling a story. She had never really understood why her ex-husband had always been so difficult. Every time she complained about a problem her husband would always try to solve it rather than simply listen. It drove her crazy as she just wanted him to listen, not to try to solve it. Then one day she got a job working for an engineering company and suddenly she realized why. It wasn’t just her husband who had this problem, all of the engineers she was working with were like that.